Fraud Tips & Alerts - InTouch Credit Union
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Fraud Tips & Alerts

If you receive a phishing email or text that has asked for your information, links you to an unknown website or has illegally used our name, logo or website, please notify us immediately.

If you ever have any concerns about the authenticity of any communication you receive listed as from InTouch Credit Union, please type in into your web browser (do not click any suspicious email links) and use the Contact Us icon found on the homepage. Or you can call ITCU Member Care at 800-337-3328, option 5 and we will be happy to verify any email, phone call, text, etc., in order to help protect you from fraud.

To view our latest fraud alerts, click the headlines below:

2FA Fraud Alert

July 31, 2020

Two-Factor Authentication (2FA) is a great way to add an extra layer of security for your account information, but cyber thieves are now starting to duplicate these helpful messages.

COVID-19 Scams and Resources

April 24, 2020

Stay alert of the latest COVID-19 scams, and be sure to review these important reminders about safeguarding your information.

Fake ITCU Email Alert

February 12, 2020

Read up on an important message regarding a fake email in circulation.

Additional Available Services

IDProtect® covers any checking account owner(s), joint account owners and eligible family members.

Identity Theft Service

Fraud comes in many forms, and thieves are always trying new ways to capture your information. InTouch Credit Union has the fraud prevention tips you need to read.

Fraud Prevention Tips

For lost or stolen ATM and Mastercard® Debit Cards, please contact us to report the loss and immediately block your card.

Report Lost/Stolen Card

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