Meet Deana, one of the friendly faces behind InTouch Credit Union’s commitment to personalized service and financial guidance. As a Member Relationship Specialist, Deana plays a key role in helping our members reach their financial goals—whether it's opening a new account, navigating a loan application, or simply getting answers with a warm smile.
With a deep knowledge of our products and a genuine passion for helping others, Deana is known for building strong relationships that go beyond the transaction. Her members don’t just see her as someone who works at a credit union—they see her as a trusted partner in their financial journey.
What makes Deana such an asset to ITCU? It’s her mix of professionalism, empathy, and unstoppable positivity. She listens. She solves problems. And she makes every interaction feel like a personalized experience—because to her, every member matters.
We’re proud to have Deana on our team, making a difference every day with her dedication, integrity, and heart.
Deana’s impact at ITCU? Huge. Her fun facts? Even more impressive.
What is/are your favorite hobby/ies?
First and foremost, I love spending quality time with my family—that’s what brings me the most joy. I also enjoy curling up with a good book, watching movies, and taking a relaxing drive with some great music playing. It’s the simple things that help me recharge and stay grounded.
What movie have you seen more times than any other movie? Or is your favorite?
Two movies at the top of my favorites list are Steel Magnolias and You’ve Got Mail. Both are timeless classics with unforgettable characters and heartwarming stories. What I love most is that each one is filled with memorable quotes you can use in everyday life—whether you need a laugh, a little inspiration, or just the perfect line at the right moment.
Something about me people may be surprised to learn is-
Something people might be surprised to learn about me is that I’ve lived in the same town since I was five years old. I grew up in Melissa and went to school there from kindergarten through 8th grade—back when the town didn’t even have a high school. When my husband and I were dating, he fell in love with Melissa’s small-town charm, and we knew it was the place we wanted to raise our family. And that’s exactly what we did. All three of our beautiful daughters attended Melissa schools from kindergarten all the way through 12th grade. It’s been really special to watch our roots grow even deeper in a community that means so much to us.
My favorite color is…? Purple