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Complaint Notice

If you have a problem with services provided by this credit union, please contact us at:

InTouch Credit Union
P.O. Box 250169
Plano, TX 75025
Telephone: 800-337-3328, Option 5
Email: complaints@itcu.org

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department.

If any dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

In-person or U.S. Mail:
914 East Anderson Lane
Austin, Texas 78752-1699

Telephone Number: (512) 837-9236
Facsimile Number: (512) 832-0278
Email: complaints@cud.texas.gov
Website: http://cud.texas.gov/