A strong password is an important protection to help you have safer online transactions. Here are steps you can take to create a strong password. Some or all might help protect your online transactions:
There are many ways to create a secure password and below are some suggestions that might help you begin to develop a password and ways to remember it:
Start with a sentence
Passwords that are complex are safe
Remove spaces in the sentence
Use shorthand or misspell word
Add a number that is meaningful
Passwordsthatrcompleksrsafe1951 (Date of birth for example)
Cyber criminals use sophisticated tools that can rapidly decipher passwords. Avoid passwords that use the following protocol:
Phishing is where criminals attempt to collect account numbers, personal identification numbers (PINs), usernames, passwords and other important information from individuals via faulty emails, websites, phone calls, links, etc. They then use the compromised information to access online banking accounts and/or commit identity fraud.
Remember, ITCU will NEVER contact you to verify security information such as account numbers, passwords or other personal information, we already have such information on file. Security verification information should only be requested when you initiate the contact with the credit union. This includes being locked out of Online Banking; if you become locked out of Online Banking, you will be notified during the login process, not by an unsolicited email. If ITCU sends you a text message fraud alert, it should only ask you to verify the validity of your most recent transaction via a “yes” or “no” response.
If you receive a phishing email or text that has asked for your information, links you to an unknown website or has illegally used our name, logo or website, please notify us immediately.
If you ever have any concerns about the authenticity of any communication you receive listed as from InTouch Credit Union, please type in ITCU.org into your web browser (do not click any suspicious email links) and use the Contact
Us icon found on the homepage. Or you can call the ITCU Contact Center at 800-337-3328 and we will be happy to verify any email, phone call, text, etc., in order to help protect you from fraud.
IDProtect® covers any checking account owner(s), joint account owners and eligible family members.
For lost or stolen ATM and Mastercard® Debit Cards, please contact us to report the loss and immediately block your card.