Privacy Policy - InTouch Credit Union
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Privacy Policy

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(If you'd like to see a .pdf version of our complete Privacy Policy, click here.)

What Does InTouch Credit Union Do with Your Personal Information?

 

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and credit scores
  • Employment information and income
  • Payment history and transaction or loss history

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons InTouch Credit Union chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information

Does ITCU share?

Can you limit this sharing?

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus

Yes

No

For our marketing purposes – to offer our products and services to you

Yes
No

For joint marketing with other financial companies

Yes
No
For our affiliates’ everyday business purposes – information about your transactions and experiencesNoWe don't share
For our affiliates’ everyday business purposes – information about your creditworthinessNoWe don't share
For nonaffiliates to market to youNoWe don't share

 

What We Do

How does InTouch Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does InTouch Credit Union collect my personal information?

We collect your personal information, for example, when you

  • open an account or show your government-issued ID
  • apply for financing or give us your contact information
  • show us your driver's license

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

 

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

InTouch Credit Union has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

InTouch Credit Union does not share with our nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies, Franklin Madison Group, LLC, and CUSO Financial Services, LP.

 

Questions?

Call toll-free (800) 337-3328, Option 5