InTouch Credit Union (ITCU) is on the cusp of embarking on its most adventurous effort to-date to serve its members. Beginning in October and over the next twelve months, ITCU will start showcasing features of our newest strategy, “Show Them You Know Them™.” This process is designed to customize and personalize digital service delivery “leaving no stone unturned” to serve you in the manner you prefer.
Our ultimate goal is to “get to know you” and your financial goals so well that virtually every digital and/or mobile notification, email, or text message will be customized to deliver only the items for which you have an interest, and/or only contain products or services to help you achieve your financial aims and goals. Our goal is to not only digitally communicate with you in the manner that you prefer but evolve our understanding of your objectives so that we are proactively helping you achieve them 24/7/365.
Therefore, going forward, member loyalty to ITCU will pay greater benefits than ever before: 
If you think estate plans are only for those with big homes and bank accounts, think again. Estate plans are for everyone because most everyone wants a say in what happens to your money and property after you are gone. 
And even if you are not wealthy, your financial professional can help you with estate plan strategies that can help preserve your assets if you want to leave money to heirs or important causes.
To reduce confusion and possible disagreements over your assets and wishes, now’s the time to adjust your strategy by talking about estate planning with your financial professional.
Reach out to learn more at https://www.intouch-lpl.com/contact. Your financial professional does not provide tax or legal advice. For such guidance, please contact your tax or legal professional.
Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products are offered through LPL or its licensed affiliates. InTouch Credit Union and InTouch Investment & Retirement Services are not registered as a broker-dealer or investment advisor. Registered representatives of LPL offer products and services using InTouch Investment & Retirement Services, and are employees of LPL. These products and services are being offered through LPL or its affiliates, which are separate entities from, and not affiliates of, InTouch Credit Union or InTouch Investment & Retirement Services. Securities and insurance offered through LPL or its affiliates are:| NOT INSURED BY NCUA OR ANY OTHER GOVERNMENT AGENCY | NOT CREDIT UNION GUARANTEED | NOT CREDIT UNION DEPOSITS OR OBLIGATIONS | MAY LOSE VALUE |
Your Credit Union (InTouch Credit Union) provides referrals to financial professionals of LPL Financial LLC (“LPL”) pursuant to an agreement that allows LPL to pay the Financial Institution for these referrals. This creates an incentive for the Financial Institution to make these referrals, resulting in a conflict of interest. The Financial Institution is not a current client of LPL for brokerage or advisory services. Please visit http://www.lpl.com/disclosures/is-lpl-relationship-disclosure.html for more detailed information.
For 22 years, the Cybersecurity & Infrastructure Security Agency (CISA) has been championing the need for all of us to be aware of our online activities. Criminals keep evolving their tactics and personal vigilance remains more important than ever. With October being National Cybersecurity Awareness Month, and "Stay Safe Online" being this year's theme, ITCU would like to remind members of ways to keep their information safe, along with the methods ITCU employs to keep our members' data secure.
There are already enough spooky events that take place in October; don't let cyberthieves scare you into compromising your information. Follow these tips and be sure to practice cybersecurity awareness throughout the year!
For questions, always reach out to the ITCU staff either online at www.itcu.org/contact-us, or by calling (800) 337-3328.
There's a popular sentiment saying that once you get to October, the year is over. Now, obviously, that's not true since there's another 90+ days on the calendar to go before any of us can shout "Happy New Year!" But the fact remains that time seemingly speeds up while costs rise, making extra funds always appreciated this time of the year.
But if you're a Holiday Club accountholder, chances are good you're looking forward to Friday, October 31, because that's when those funds you've been putting aside all year will be available!
If you're new to the ITCU Holiday Club, it's one of our savings account options anyone can open and contribute to throughout the year before the funds become available at the end of October. It's an excellent way to put aside some extra spending money to use for those holiday shopping lists, end-of-year bills or any other seasonal spends.
And, starting Saturday, November 1, all ITCU members are welcome to open their Holiday Club account for 2026! Head over to our Holiday Club page to learn more and get started later this year!If you’ve been reading our One to One newsletter for a number of years, you may have noticed some changes with this issue. We will be continuing to tweak and adjust the content, layout and approach of One to One beginning in Q1 2026, and throughout the year ahead. Keep your eyes on your inbox for more changes soon!
Members may request a copy of InTouch Credit Union’s updated Bylaws and 990 Reports by emailing [email protected] or writing to the following address: InTouch Credit Union, Attn: Audit Committee, P.O. Box 250169, Plano, Texas 75025-0169. You can view our most recent annual report on our website.
InTouch Credit Union depends on talented, non-paid volunteers to help govern the institution. If you would like to be considered for a volunteer role, please contact Barb Holman, at (214) 291-1776, or [email protected], for a volunteer application and information packet.
We care about your privacy. Our privacy policy explains how we collect, use and safeguard your personal information. (Available on ITCU.org.)
If you have a problem with services provided by this credit union, please contact us at: InTouch Credit Union, P.O. Box 250169, Plano, Texas 75025; Telephone: (800) 337-3328; Email: [email protected]. The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below: In Person or U.S. Mail: 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Facsimile Number: (512) 832-0278; email: [email protected]. Website: www.cud.texas.gov.
