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Q4 One to One Newsletter


Quick Strike Offers for ITCU Members Light Up Inboxes

A flash of light. A bolt of lightning. An eye-catching event. Common occurrences during a storm, sure, but these are also Blue and Purple Quick Strike Logo with parts of a Quick Strike*, the newest opportunity for ITCU members to enjoy special offers for a limited time!

From deposit products never before made available, to discounted rates on loans, and more, Quick Strikes can encompass a variety of offers only ITCU members can enjoy. But how do members know when an offer is happening and when they can enjoy it?

Simple; just look for the lightning image above – Quick Strikes are announced via email and may not last long. By clicking the Quick Strike logo in the link provided in the email, or the icon you’ll see on the ITCU home page, you’ll be taken to a landing page (which will always start with “itcu.org”) with full details so you can “strike quickly” before the offer vanishes.

Lightning may not strike twice in the same place, but we have plans for many Quick Strikes in the coming months. If you’re not receiving our emails, contact our Member Care team at (800) 337-3328, option 5, to opt into our emails to be alerted for the next Quick Strike. Be quick and be ready, because you never know when a Quick Strike may occur

(*Offers may be limited in duration of time, dollar amount minimums (floors) or maximums (caps), counts (min/max) or as otherwise described. Must be a current ITCU member in good standing to take advantage of any offers. Membership eligibility, credit worthiness and other criteria will apply, as applicable.)


Paydays Now Come Early for ITCU Members!

The InTouch motto has long been “working for you and your financial well-being.” That has been, and will remain, our goal, but we are pleased to announce that we have recently made a change with the purpose of making that financial well-being even easier to attain. All electronic payroll or government deposits will now post to your ITCU account up to two days early, whenever you receive a payment!

Best of all, there’s no forms to complete, nothing to sign and there is no cost; it is simply a benefit InTouch wants to pass along to our membership! In fact, if you have electronic deposits going to another financial institution, now could be the perfect time to move them to ITCU and get access to your money sooner!

Thank you for being a member of InTouch Credit Union and for allowing us this opportunity to show our appreciation by making this change.


‘Tis the Season for Holiday Club Funds

The end-of-year holiday season always brings a lot of excitement to look forward to, and for our Holiday Club members, the festivities start even earlier: on Monday, November 1, 2021, all Holiday Club funds will be available for your use!

If you’ve got a shopping list and you’ve checked it twice, your Holiday Club savings can help you cross those items off!

And, if you would like to get a head start on next year’s seasonal savings opportunity, you can begin contributing to your 2022 Holiday Club account on Monday, November 1, too! By making regular contributions to this account throughout the coming months, you’ll be able to build up a savings balance to use for upcoming end-of-year expenses. Contribute to your 2022 Holiday Club account and start a new holiday tradition!Row of Different Colored Leaves

Holiday Loans are Coming Soon!

The Holiday Club is not the only wintry wonder ITCU has planned for our members to enjoy. Our annual Holiday Loan* will once again be available in November! Watch your inbox for news as we get closer to launch, and be sure to visit the ITCU.org website to apply online soon!

(*Loans subject to approval.)

Hands Holding Beige Gift Box with Red and White Ribbon Around It


New Fee Changes Now in Effect

As of Friday, October 1, 2021, a number of new fee changes are now in effect. See below or reach out to our Member Care team, at (800) 337-3328, or contact us online if you have any questions or concerns:

  • Insufficient funds (NSF) fee was $35.00, now $0.00
  • A one-time, incoming, ACH loan payment through the ITCU.org website was $10.00, now $5.00
  • Courtesy Pay fee was $35.00, now $10.00
  • Paper statement fee of $5.00 will be assessed on all active or inactive (dormant) accounts, unless the avg. deposit balance or month-end loan balances are greater than $50,000.00, or the account owner is younger than 18 years of age.
  • Check cashing fee for an on us check for a non-member is $4.00. (We do not cash non-ITCU checks for non-members.)

New Member Benefit: ITCU Care Package

Young Man Sitting on Flatbed of Truck with Dog in Middle of Forest

As a member of ITCU, you have access to feature-rich and secure Online/Mobile Banking platforms, access to your accounts via thousands of credit union branches in the Shared Branch Network, opportunities to enjoy excellent rates on deposit and loan accounts, and much more. In essence, you’ve got choices. ITCU is thrilled to offer a new service choice to members: the ITCU Care Package1.

Made possible through a partnership with Careington®, the ITCU Care Package is a comprehensive offering of resources like savings on dental and vision care, prescription medicines, access to telehealth solutions (including a 24-hour pet helpline for your canine and feline family members), retail discounts, and even roadside assistance. For as little as $14.95 per month2, you get all of this in the ITCU Care Package. Visit itcu.solutionssimplified.com to enroll online, browse for providers near you, and review all benefits in detail.

Having choices is always a perk, and we know you will enjoy the choices made possible through the ITCU Care Package

(1THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. For complete disclosure details, please visit itcu.solutionssimplified.com; 2Plus a one-time, non-refundable processing fee of $10.00.)


Woman Sitting on Bench with Dog, Drinking Coffee Surrounded by Plants

Should I Accept My Employer’s Early Retirement Offer?

The right answer for you will depend on your situation. First of all, don’t underestimate the psychological impact of early retirement. The adjustment from full-time work to a more leisurely pace may be difficult for you. So, ask yourself if you’re ready to retire yet.

Next, look at what you’re being offered. Most early retirement offers share certain basic features that need to be evaluated. To decide if your employer’s offer is worth taking, you’ll want to break it down.

Does the offer include a severance package? If so, how does the package compare with your projected job earnings (including future salary raises and bonuses) if you remained employed? Can you live on that amount (and for how long) without tapping into your retirement savings? If not, is your retirement fund large enough that you can start using it early? Will you be penalized for withdrawing from your retirement plans?

Does the offer include post-retirement medical insurance? If not, you may have to look into COBRA or a private individual policy. Private insurance can be expensive, depending on your health and other factors. You also may shop for and purchase an individual health insurance policy through either a state-based or federal health insurance Exchange Marketplace.

If your employer’s offer includes medical insurance, make sure it’s affordable and provides adequate coverage. Also, since Medicare doesn’t start until you’re 65, make sure your employer’s coverage lasts until you reach that age.

How will accepting the offer affect your retirement plan benefits? If your employer has a traditional pension plan, leaving the company before normal retirement age (usually 65) may greatly reduce the final payout you receive from the plan. If you participate in a 401(k) plan, what price will you pay for retiring early? You could end up forfeiting employer contributions that you’re not yet vested in. You’ll also be missing out on the opportunity to make additional contributions to the plan.

With these questions to consider, now might be an ideal time to contact the professionals at CUSO Financial Services, LP* (CFS), who have worked for years with InTouch members on everything from retirement planning, investment opportunities, savings goals and more. You can get started by visiting https://itcu.cusonet.com/, or stop by your local ITCU branch and learn more.

(* Non-deposit investment products and services offered through CUSO Financial Services, L.P. (“CFS”), (Member FINRA/SIPC) are: not NCUA/NCUSIF insured, are not guaranteed, may lose value, Credit Union has contracted with CFS for investment services.)


Auto Refi Offer Extended through the End of the Year!

This year’s hottest automotive opportunity has been such a success that ITCU is extending its current Auto Refinancing offer through the remainder of 2021! With rates as low as 1.99% APR1, cash rebates up to $2502, and 90 days to make your first payment, it’s the perfect time to take advantage of this offer! Click here for complete offer details, including requirements and special code to mention when applying.

(1APR is Annual Percentage Rate. Rates subject to change without notice. 2Rebate equal to 1.00 percent of the financed loan amount up to a maximum of $250.00.)


Share Your Feedback!

Members like you contribute to the ITCU difference! Share your feedback from your recent ITCU experience where you’ll also be able to read our latest reviews.

Holiday Closures

  • Columbus Day - Monday, October 11th
  • Veterans' Day - Thursday, November 11th
  • Thanksgiving Day - Thursday, November 25th
  • Christmas Eve - Friday, December 24th
  • Christmas Day - Saturday, December 25th
  • New Year's Eve - Friday, December 31st
  • New Year's Day - Saturday, January 1st

Access to Documents

Members may request a copy of InTouch Credit Union’s updated Bylaws and 990 Reports by emailing [email protected] or writing to the following address: InTouch Credit Union, Attn: Audit Committee, P.O. Box 250169, Plano, Texas 75025-0169. You can view our most recent annual report on our website.

Privacy Policy

We care about your privacy. Our privacy policy explains how we collect, use and safeguard your personal information. (Available on ITCU.org.)