IDProtect^®: Identity Theft Monitoring and Resolution Services

In 2019, consumers reported losing more than $1.9 billion related to fraud complaints, an increase of $293 million from 2018. Of the more than 3.2 million identity theft and fraud reports received in 2019, 1.7 million were fraud-related¹.

As an included benefit of Prime Rewards Checking accounts, IDProtect ^® covers any checking account owner(s), joint account owners and eligible family members (Family includes: Spouse, persons qualifying as domestic partner, children under 25 years of age, and parent(s) who are residents of the same household) against the threat of identity theft by offering the following features:

Identity Monitoring – monitoring of more than 1,000 databases and public records to identify suspicious activity, including credit header information, phone records, United States Postal Service records, and more. A risk rating is generated with each monthly scan, and if your scan reflects a high-risk score, you will be notified. (Registration/activation may be required.)
3-in-1 Credit Report – request a new 3-in-1 report every 90 days or upon opening a resolution case. (Registration/activation required.)
Fully Managed Identity Theft Resolution Services – access to a dedicated fraud specialist assigned to manage your case until your identity is restored.
Identity Theft Recovery Case Plan – to inform you of the recovery process
Up to $10,000 Identity Theft Expense Reimbursement Coverage² - for expenses associated with restoring your identity.
Debit and Credit Card Registration. (Registration/activation required.)
Online Identity Theft News Center and Valuable Phone and Web Resources. (Registration/activation required.)

With Prime Rewards Checking, not only are we helping make it simple to keep your finances safer, but we are also helping you take advantage of smart discounts on financial services and everyday purchases:

Cellular Telephone Protection² - Receive up to $800 of replacement or repair costs if your cell phone is stolen or damaged, in the U.S. and abroad. $50 deductible applies. Maximum of two claims per year.

To learn more about our Prime Rewards Checking account, or to get your registration access code, visit with an InTouch Credit Union professional at your local branch, or call our Contact Center at 1 (800) 337-3328. For questions directly related to the additional complimentary benefits, you may call the eClub Member Service Team, at 1 (866) 210-0361.

¹ "Facts + Statistics: Identity theft and cybercrime." lii.org. Source: Federal Trade Commission, Consumer Sentinel Network
² Special Program Notes: The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the Benefits described. Please refer to the actual Guide to Benefit and/or insurance documents for complete details of coverage and exclusions. Coverage is provided through the company named in the Guide to Benefit or on the certiﬁcate of insurance.