All of InTouch Credit Union’s checking account types feature a free ITCU Debit Mastercard® that you can use 24-hours a day, 7-days a week to make purchases, pay bills and shop online anywhere Mastercard is accepted.
Your Debit Mastercard can also always be utilized to make cash withdrawals for free at any of our ITCU ATM locations. ITCU members also have access to over 30,000 surcharge-free Non-ITCU ATMs across the country.
InTouch Credit Union’s Debit Mastercard also features an innovative cash back rewards program as a free benefit to all of our Debit Mastercard carrying members. Your Debit Mastercard will also feature our Purchase Rebates program, which allows our InTouch Prime, Momentum and E-ssential Checking account holders to earn cash rebates on their purchases.
Additional benefits for Mastercard debit card users include ID Theft Resolution Services,
which provides our members with an identity theft affidavit, assistance with card replacement, an identity theft resolution kit and more. Mastercard also offers enhanced benefits on their debit cards including Extended Warranty Insurance that duplicates
the coverage of the original manufacturer’s warranty for up to one year, Price Protection that allows you a refund of the price difference within 120 days of making a purchase and a Satisfaction Guarantee of up to $250 per product within 60
days. Mastercard also offers Zero Liability against unauthorized transactions if
your card is lost or stolen, regardless of the transaction type (PIN-based, ATM-based, etc.). Contact Mastercard directly at 800-Mastercard to learn more about the restrictions, terms and conditions for these programs or to submit a claim.
ITCU is proud to feature advanced fraud alerts on your Debit Mastercard that protect you even while you are on-the-go. Our service will confirm suspicious transactions by sending a text message or call to you to verify your last transaction’s details. You can learn more about this program in our Debit Card Fraud Alerts FAQ.
If ever you need to report your Debit Mastercard lost or stolen, please call 1-800-337-3328, Option 6 to report the loss and immediately block your card. For lost or stolen Debit Cards after business hours (after 6 p.m. CST on Monday through Friday, as well as on weekends and holidays) please call 1-866-664-9364. Or you may also fill out our online Debit or ATM Card Request or Lost / Stolen form.
Please also contact the Credit Union at 800-337-3328, Option 6 for assistance if your Debit Card PIN has been locked out.
ITCU is excited to provide MobiMoney™ for debit card holders! Put your card and your phone together, and you have MobiMoney, the mobile app to manage your card anywhere, any time.
Whether you’ve misplaced your card and want to temporarily suspend its use or want more control over how your card can be used, MobiMoney can help with features like:
You can learn more by watching our introductory video, and download the complimentary app to your smartphone today! (And, if you're an ITCU Mastercard credit cardholder,
you're in luck: MobiMoney is available for our credit cards, too!)
Bring the convenience of electronic, tap-and-touch payment to your smart devices with Apple Pay®, Google Pay™ and Samsung Pay™! Download the complimentary apps today and get started with keeping your ITCU debit card connected while on-the-go!