Digital Banking Update 2024 - InTouch Credit Union
Skip to main content

ITCU Online / Mobile Banking Update (Coming Soon)

A New ITCU Digital Banking Experience is Coming Soon!

(Last updated 04/15/2024)

With a focus on providing our members with enhanced service options, more user-friendly features and other exciting updates, ITCU is proud to introduce a new Digital Banking platform coming later this year!

Select an Option Below to Learn More

What's New with ITCU Digital Banking?

Click for FAQs
Mobile Banking FAQs

Dates, Deadlines and More Important Info.

Click for FAQs

What to Expect in the New Digital Banking

Click Here

Additional Resources

Click Here

Getting Started FAQs

Q. Do I need to take any action before the update?

A. If you have a current ITCU Online/Mobile Banking profile, please make sure the information under the "Profile" section of "Settings", specifically the "Address" and "Email and Phone Number" fields, are updated.

In particular, you will want the Mobile Phone number you have entered to be the same phone number you receive one-time passcodes to when utilizing two-factor authentication.

(For reference, you can find these options within our current Online/Mobile Banking platform by clicking "Settings" and then selecting "Profile".)

Q. Will my log in experience to the new Digital Banking change?

A. That depends. If you log into Digital Banking (our new name for Online and Mobile Banking) from our website, there’s no change in how you will log in. However, If you have saved the login page as a favorite, you will need to log in from our website at least the first time.

Q. Do I have to download a new mobile app?

A. If you are an Apple® user and have automatic updates turned on, you don’t - the new Digital Banking version will automatically replace the current version. If you don’t have it turned on, or if you are an Android™* user, you will have to remove the current ITCU mobile app and download the new version from the appropriate app store.

If you have any questions, please contact us.

(*Android is a trademark of Google LLC)

Connect With Us