New Digital Banking Features - InTouch Credit Union
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ITCU Online / Mobile Banking Update (Coming Soon)

What's New with ITCU Digital Banking?

(Last Updated: 04/15/2024)

Q. Let's start at the beginning: What is Digital Banking?

A. "Digital Banking" is the collective name we are giving ITCU Mobile and ITCU Online Banking. "ITCU Digital Banking" will now refer to both the mobile and online experience members have when accessing their accounts electronically.

Q. What should I expect when I sign into Digital Banking for the first time?

A. A new, easier-to-navigate experience! Just make sure your user information is up to date, establish your password and enjoy the new Digital Banking.

Q. Will I need to change my Username/ID if I currently use ITCU's Mobile/Online Banking?

A. This information will be shared with ITCU Mobile/Online Banking users via email, as well as within Online Banking.

Q. What if I'm new to Digital Banking and am just now creating an account/login?

A. We look forward to introducing our Digital Banking platform to you, especially as a first-timer! New users will be able to register in Digital Banking a short time after we go live. (Look for more information soon.)

Q. So, what new features can users expect in ITCU's Digital Banking?

A. Aside from a new interface and an easier-to-navigate layout, plenty! Here are a handful of new features we look forward to introducing to our members:

  • Through the new account aggregation service, you can add accounts from other financial institutions to get a complete look at your finances in an easy-to-view experience.
  • You'll have the ability to establish more push notifications than before, while also being able to use more alert options.
  • A faster and more responsive Remote Deposit Capture tool.
  • A new Digital ID feature to streamline the account verification process - by opting into this new service, your identity can be determined quickly and intuitively.

If you have any questions, please contact us.

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