The best thing ITCU does for its members is…?

Provide exceptional customer service. Even in the back office, we speak with Member Care representatives and Branch Staff who are taking care of our members via email, chat, phone, or in-person, and we are always doing our best to go above and beyond to help members with whatever questions or issues they may have. We truly care for our members, and we want to be sure they are taken care of to the best of our ability.


What do you enjoy most about working at ITCU?

The people! I love that we all work as a team, even between departments. The people really do make it a joy to come to work each day.


What are your favorite hobbies?

I enjoy spending time with my husband and baby girl. My husband and I play video games together in our free time, which we had more of before the baby came along, but we still will play occasionally when she’s napping. And I love to read and work on my budget in Excel!


Something about me people may be surprised to learn is…?

I used to be in a band as the lead female singer.