COVID-19 Updates and Information

Keeping you Informed of the Latest Coronavirus-Related Scams and Important Reminders

As the COVID-19 pandemic continues, there are a number of scammers attempting to take advantage of consumers in an already perilous time. Among some of the fraudulent schemes are the following:

Scammers posing as an IRS representative, requesting personal information to speed up the process for a stimulus payment.
Fake charities requesting donations to assist with medical relief.
Offering "cures" or "vaccines" that can only be purchased online/over-the-phone.
Employment opportunities that do not exist, specifically work-at-home relief.
Cyber criminals impersonating users or hacking into Zoom calls, a growing trend known as Zoombombing.

With those kinds of tactics being used, how can you best safeguard your information? Remember the following tips:

The Federal Bureau of Investigation (FBI), along with the Federal Trade Commission (FTC), are frequently updating their websites with information about scams to keep consumers safe. Both the FBI and the FTC have set up specific coronavirus-related pages visitors can browse for the latest news.
If you feel like donating to a cause, be sure you donate to a reputable and legitimate organization. Use a charity review site like Charity Navigator or CharityWatch before making a decision.
If you have questions about your stimulus payments, the IRS can help. Please visit IRS.gov for the most common frequently asked questions and payment disbursement updates.
Having access to your credit report is a necessity, though be leery of third-party sites that may offer to get you your report for free. Stick with the "big three": Equifax, Experian and TransUnion for your credit report requests, and take advantage of AnnualCreditReport.com - from now through April 2021, users can receive a free weekly credit report.
Have you changed your online passwords lately? You might want to. The usual advice of using a combo of letters, numbers and special characters still applies, but if you have not revised your passwords in years, this might be a good time to do so.
As always, be suspicious of texts or emails you aren’t expecting. Do not provide texted passcodes, or any personal or account information, to anyone who initiates contact with you by phone, email or text. ITCU staff does not call members asking for this information.
Bottom line, please stay safe as we all continue to rely on online and digital services during these times.

Additional Available Services

IDProtect^® covers any checking account owner(s), joint account owners and eligible family members.

Identity Theft Service

Fraud comes in many forms, and thieves are always trying new ways to capture your information. InTouch Credit Union has the fraud prevention tips you need to read.

Fraud Prevention Tips

For lost or stolen ATM and Mastercard^® Debit Cards, please contact us to report the loss and immediately block your card.

Report Lost/Stolen Card