About ITCU - InTouch Credit Union
Skip to main content

About ITCU

Welcome to InTouch Credit Union!

InTouch Credit Union has proudly served members since its charter was granted in 1974, originally to serve Electronic Data Systems (EDS) employees in the Dallas area. Today, our not-for-profit community credit union has branches in three states, including our corporate headquarters located in Plano, Texas. ITCU now serves 89,603 members across the U.S. as well as more than 20 countries around the world with assets of $891,691,250.19. Please review our eligibility requirements if you’d like to join our Membership of One and become a fellow equal member-owner. Join today online, by mail or in-person, and allow us to work for you and your financial well-being!

The Credit Union Difference

Credit unions and banks are both in the same industry, offer similar products and services, and accounts are insured up to $250,000 by their respective government insurers. However, you might be surprised to learn there are many material differences between them, including who they work for and the way they operate. Here are a just a few ways the two differ:

One big difference between the two is ownership. Credit unions are owned by their members (we refer to account holders as members, not customers). If you’re a member, the credit union is, in part, owned by you. Therefore, the credit cards and accounts you have at that institution are working for you - and other members. Banks, on the other hand, are owned by their stockholders. The credit cards and accounts a customer holds at a bank are working for the stockholders' interests first - not their customers.

Who gets the profits?
Another difference between banks and your local credit union is where the profits go. When you do business with a bank, much of the profits go to stockholders. But with credit unions, which are not-for-profit entities, profits are returned to the members (because they are the owners) in many ways, including lower fees and loan interest rates, and higher deposit account dividend rates.

Personalized service
A big benefit of being a member of a local credit union, like ITCU, is the ability to receive more personalized service than those who do business with larger banks. Because credit unions work with a smaller select clientele base, there is more of a one-on-one experience between staff and members.

Better rates and programs
Some of best benefits of a credit union are in the value of the accounts and services they provide to their members. Because they do not have to pay a return to stockholders first, credit unions on average are able to offer better rates and lower cost programs than banks.

Guidance and education
Because the main purpose of a credit union is to promote financial responsibility among its members, they always act with their members’ best interests in mind. This happens in many ways, like hosting workshops or seminars on budgeting and saving, but can also be realized in the form of lower loan rates and more convenient loan terms. Use your local credit union as your personal financial resource, and remember- the ITCU way is to always be working for you and your financial well-being!

ITCU - Historical Notes of Interest

  • 1974- Electronic Data Systems Corporation submitted an application to the National Credit Union Administration (NCUA) for a charter to form a federal credit union. Mr. Thomas D. Behne, President, E.D.S. Employees Federal Credit Union (EDSEFCU) received a letter from the NCUA granting Charter No. 21663
  • 1979- The Board of Directors elected Glen Scatterday president of EDSEFCU
  • 1980- The first branch opened in Bethesda, Maryland to serve a high concentration of EDS employees working on government accounts
  • 1984- At the end of the first decade EDSEFCU had more than $20 million in assets and were among the top 15 percentile of largest credit unions in the country
  • 1990- Glen Scatterday retires as president and Bob Flinchbaugh is named as his successor
  • 1991- EDSEFCU launched a new logo to reflect their technology roots
  • 1999- Bob Flinchbaugh retires as president and Mark O’Bryan is named as his successor
  • 2002- EDSEFCU became a Texas state chartered credit union under Charter No. 68505 as EDS Credit Union (EDSCU)
  • 2005- Kent L. Lugrand was named as President & CEO of EDSCU
  • 2009- EDSCU merged in First American Federal Credit Union & acquired the members and deposits of Ensign Federal Credit Union
  • 2010- EDSCU was rebranded to become InTouch Credit Union (ITCU)
  • 2013- ITCU merged in Dr Pepper Employees Federal Credit Union
  • 2014- ITCU merged in Hospitality Federal Credit Union
  • 2015- ITCU merged in New Mount Zion Credit Union

The ITCU Way

Our Goal and Ambition
Our brand promise says we strive to “enhance members' lives by delivering secure and reliable access to money management systems, financial education tools, and products and services designed to produce financial stability and choices." We are dedicated to working for you and your financial well-being!

A few minutes of your time to open an account will provide a lifetime of benefits to you, your family or business. By joining InTouch Credit Union, you’ll be part-owner of a financial cooperative whose members span the globe! Once Credit Union membership is established, you will receive quality financial services in an efficient, professional and convenient manner regardless of where you live or work - now or in the future because once a member, always a member - unless the account is closed. If you're not a member yet, please consider joining the InTouch family - and invite your family and eligible co-workers to join, too! 

The InTouch Team wants to Hear from You!

If you want to join the InTouch Credit Union team, we'd love to hear from you! Click the button below to read more on our current openings at our Glassdoor account: