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Security Statement

By utilizing Digital Certificate Technology, InTouch Credit Union ensures the accuracy and security of any data that is transmitted to us via our secure forms. Digital encryption technology utilizes a long set of codes to scramble, and then decode, information. A digital key is simply a very special number, or group of numbers, that is carefully chosen to have certain mathematical properties. Depending on the encryption algorithm being used, the key may be a large random number or a set of related numbers. These keys are the basis of online identity verification. Once information has been scrambled using the public set of codes for InTouch Credit Union, the only place they can ever be decoded is on our Secure Server. This data is not shared with or sold to any other institution or group.

Another very important part of this technology has to do with secure browsers. Most modern browsers easily handle encryption codes, however, if you are using an older version of the software, it would be wise to upgrade now. Then you know you have the best security protection available. To test your current browser, see the information below.

There are several ways to tell if the security is working.
  • A small window may pop up to tell you this is a secure link and asks if you want to continue…
  • When it does switch over to a secure link, look at the link address up in the location window of your browser. Instead of the usual http:// you will notice that it has changed to https:// The ‘s’ denotes Secure Mode. If that does NOT show up, you are not in secure mode.
  • Most browsers also have a small graphic that will pop up and stay in the lower right hand corner of the browser window to denote that you are browsing in a secure mode. A picture of a lock, similar to the one used in our secure graphic, is a good example.
There are several tips to insure security.
  • Computers used for Online Banking should be updated with the latest patches
  • Antivirus software and antimalware software should be installed and up to date
  • Designate one computer just for Online Banking
  • Online banking: Check regularly because if compromised it will be gone
  • Up to date firewall or router required
  • Social engineering and phishing

Password Security

This link will show you how to create a password that is difficult to guess. You can also use an online password checker to test the strength of your password.

Email Security Notice

Email is not a secure transmission route. Thus, we ask that you never send sensitive, personal information like Social Security numbers, Account numbers, Credit Card numbers, or any type of password via email to InTouch Credit Union, or anyone else. Please use one of our secured forms, or a telephone call, when submitting this type of information.

Thank you. If you have any further questions or comments, please contact us.