If you have questions concerning member benefits or account inquiries, please contact our Member Care team.
(800) 337-3328, Option 5
Monday – Friday: 7:30 AM to 8:00 PM (CST)
Saturday: 9:00 AM to 3:00 PM (CST)
(*Messaging and data rates may apply.)
If you have specific questions regarding loans or need to reorder checks, please use the following phone numbers.
(800) 337-3328, Option 2
(800) 337-3328, Option 3, then Option 1
(800) 337-3328, Option 7
Call our Member Center during regular business hours.
After hours, please call Card Services at 1 (833) 933-1681
Use our Branch Locator to find a branch, ATM or Service Center location near you, or use our branch list to get branch details.
ITCU also offers the ability to book an appointment at your local branch.
Book an Appointment Now
ITCU branches and call center will be closed on the following dates:
January 17, 2022
February 21, 2022
InTouch Credit Union
P.O. Box 250169
Plano, TX 75025-0169
The U.S. Postal Service (USPS) does not forward mail addressed to our Democracy Drive address. All mail addressed to the Democracy street address will be returned by the USPS as, “Undeliverable as Addressed."
P.O. Box 250169
Plano, TX 75025-0169
5640 Democracy Dr.
Plano, TX 75024